Frequently Asked Questions (FAQ)
Included with your order is a cigar cutter. Use the cigar cutter to snip 1/8″ off of the flat end or the “foot” of the Cannagar. This is counter to what you would normally do with a traditional cigar. Cutting off the foot of the Cannagar exposes the flower on the inside allowing you to toast it nice and evenly.
We recommend a good quality butane torch lighter. We recommend the torch lighter because butane burns clean and odor-less compared to fluid lighters which leave behind an undesirable odor. The torch lighter is also much more powerful which will make lighting the Cannagar much easier.
Yes! Absolutely! Unlike a traditional cigar where you would normally puff on the cigar to simply enjoy the flavor, with a Cannagar you can both enjoy the flavor and inhale the smoke for all of the benefits of the hemp plant and its hundreds of Cannabinoids and Terpenes.
You will need to sign for the package unless you specifically ask for no signature. We are not liable for the package if you waive the signature upon delivery.
If, for any reason, you did not receive your order, contact support at info@exoticdabcarts.com, and we’ll help you fix any issues. If your package was lost or never delivered, we will send out a new order free of charge.
Yes, you will receive an email with your tracking number within 24 hours after your payment is processed. Simply follow the link or search for your tracking #, and you will be able to track your package.
Shipping times typically range from between 2-5 business days. The wait time will depend on factors such as location, the time you order.
If you haven’t received your package within 7 business days, please contact us, and we will follow up and help resolve any issues.